Every altaFlow subscription — Growth, Automate, and Legacy plans — is billed annually. To keep your workflows running without interruption, altaFlow follows an automated renewal and grace-period schedule around your billing date.
Renewal timeline
The table below shows what happens at each stage of the annual subscription cycle and how your workspace access changes if a payment attempt doesn't go through:
Timing | What happens | Access |
Day 365 | First charge attempt. | Full access. |
Day 368 | Second charge attempt. | Full access. |
Day 371 | Third charge attempt. | Full access. |
Day 374 | Grace period ends. | Limited (read-only). |
Day 390+ | Workspace lock. Access to the platform is restricted. | No access. |
Day 426 | Permanent deletion. The workspace and all data are removed. | No access. |
Avoid interruptions
If a renewal charge fails, update your billing details before Day 374 to keep full access, and before Day 390 to keep your workspace from being locked. After Day 426, the workspace and its data are permanently deleted and cannot be restored.