The altaFlow Dashboard is your home base for analytics widgets, workspace navigation, and quick access to workflows. This FAQ covers the most common questions about customizing widgets, changing languages, and getting help.
How many widgets can I add to the Dashboard?
You can add up to 6 Analytics widgets to your altaFlow Dashboard.
Can I change the interface language in altaFlow?
The main altaFlow product interface is currently available in English only — this includes navigation, settings, and all workspace screens.
However, the signing session — the part of altaFlow where recipients review and sign documents — is available in multiple languages, so signers can complete documents in their preferred language.
Languages available in the signing session
Arabic, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English (US), Filipino, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Tagalog, Thai, Turkish, Vietnamese.
If you need a specific language that isn't listed, contact the altaFlow Support team.
What kind of Support does altaFlow provide?
altaFlow provides assistance via chats and tickets. Additional services are available with the premium support option:
Zoom calls
Priority support
Workflow & bots monitoring
Ticket response time under 1 hour
My analytics widgets aren't showing data — what should I do?
Check your widget settings to make sure they're correct. If the settings are missing or wrong, try setting up the analytics widget again. If the settings look correct but the widget still shows no data, contact altaFlow Support so we can investigate.
