Skip to main content

Create your workflow

Create altaFlow workflows step by step — add documents, design step flow with branches, assign recipients, configure conditions, and install automation bots.

Create an altaFlow workflow to automate document processes end to end. Add documents, design a step-by-step flow with branches, assign recipients, set execution conditions, and install bots — all in one visual diagram builder.

Workflow creation

  1. Select Create > Workflow. The aforementioned option is also available on the Dashboard.

Note: the Document is a one-time document sending that allows you to quickly and easily create documents with a simplified and intuitive process.

altaFlow Home page with Create > Workflow option for starting a new workflow

2. Add documents as described in this article.

altaFlow workflow builder with documents added to the diagram

3. Assign fields to the recipients, if required. Additionally, it can be done during the step configuration.

To assign different fields to the recipient in the document, follow the instructions described in this article.

Adding steps and branches

Use the intuitive drag-and-drop interface to easily visualize every step of your process. To start, use + Add a step, branches, or a bot option.

altaFlow workflow diagram with + Add a step, branches, or a bot option

Each Step in the diagram acts as a recipient role. Use the + button to add more recipients to the workflow. To add more steps, choose the step option in the + Add new section.

Adding more steps to altaFlow workflow diagram with plus button

To remove a step, click on the three dots menu, select Remove, and confirm the action.

Three dots menu on altaFlow workflow step with Remove option

Each step is associated with a certain recipient. To identify steps more easily, rename each one based on the recipient's role in your process or the action performed by this recipient.

Renaming altaFlow workflow step to reflect recipient role

Drag-and-drop elements in the order that best fits your process.

Drag-and-drop reordering of steps in altaFlow workflow diagram

If you need the steps to be executed in parallel, add Branches by clicking the plus (+) icon and choosing the Branch option.

Branches allow you to add a conditional structure to a workflow. By setting up different execution conditions for each of the steps in branches, you are ensuring that the documents get completed in a specific order when one or another condition is triggered.

Adding a Branch to altaFlow workflow for parallel step execution

You can add multiple steps within a branch by clicking the plus (+) icon.

Multiple steps within a single altaFlow branch

To add parallel steps inside a branch, click the plus (+) icon on the branch.

Parallel steps inside an altaFlow branch

Build your custom workflow diagram by adding as many steps and branches as you need. For better visualization, use the Zoom in, Zoom out, and Center buttons. Hold and drag the diagram across the field.

Remove the branch by clicking the Bin button. If you remove a branch, all steps within it will also be removed.

altaFlow workflow diagram with Zoom in, Zoom out, Center, and Bin controls

Configure steps

Step settings include assigning fillable fields, adding recipients, configuring document routing, and setting execution conditions. Click on the step to customize the settings.

Alternatively, you can access the step's settings by clicking on the Three dots menu next to the step's name and selecting Configure. The menu also includes the Remove and Jump to step buttons.

Configure step settings in altaFlow via three dots menu

Default recipient

Add recipients by entering their email address or phone number. Also, you can select a recipient from your address book or use the +Data variable.

Adding a default recipient in altaFlow step with email, phone, address book, or Data variable

If you choose Current user, anyone who opens the document under this role can fill in the assigned fields.

You can also pull contacts from your CRM and assign them to the step. To do this, go to the Integration contact tab and choose your CRM from the dropdown. Then, connect to your CRM and select the record and field to get the contact information from.

Integration contact tab in altaFlow step with CRM dropdown for pulling recipients

By using the "Email or phone" dropdown, you can send the invitation via SMS as well as Email.

Email or phone dropdown for sending altaFlow invitation via SMS or Email

Customize message allows to edit text for the particular recipient in the particular step. Use Preview email to see how the layout, branding, and dynamic placeholders will appear to the user on their device before you apply the changes.

Customize message and Preview email options in altaFlow step configuration

Clicking the "Edit full message" link opens a modal window specifically designed for advanced, visual customization of Email notifications:

  • The menu gives you granular control over specific email elements: Email subject, Title , Body, and Button text (the Call-to-Action button).

  • You can enable or disable the Signature block at the bottom of the email, which can automatically include your {organization_name}.

Edit full message modal in altaFlow for advanced email customization with subject, title, body, and CTA button

Attachments (optional)

Attach documents to email: the required files are sent as actual file attachments (e.g., PDFs) directly in the email, giving the user a copy upfront.

Attach fields as a CSV file : extract specific data fields filled out in the forms and attach them as a separate CSV spreadsheet. This is highly useful for data collection and importing into external databases or CRMs.

Save as ZIP: compresses multiple attached documents into a single .zip file, making it much easier for the recipient to download everything at once.

altaFlow email attachment options: attach documents, CSV fields, or ZIP archive

Assign fillable fields

Assign the document's fillable fields to a specific recipient by selecting Reassign fields in the Documents and forms section.

Reassign fields option in altaFlow Documents and forms section

In the dialog window, select the fields you'd like to assign and click Assign.

Field assignment dialog in altaFlow with Assign button

The assigned fields will be displayed in the first section. Manage their access permissions by clicking the button on the right of the document name.

Access permissions management for assigned fields in altaFlow step

You can allow a recipient to fill out or view the document. You can also restrict access to the document by hiding it.

Note: If the document is hidden for a certain recipient, you will not be able to assign fields in the Web Forms or PDF editor for this step. Similarly, if you hide the document from a recipient, the assigned fields in it will become unassigned.

Revoke access to the document editing once the document is completed by the recipient. By default, this option is enabled to ensure data security. Uncheck the box if you don't need to revoke access.

Revoke access setting in altaFlow after document completion for data security

Step execution conditions

Set up execution conditions for the step. Conditions are simple "if-this-then-that" rules that define when step will run. Conditions can be set based on document field information, recipient data, Step settings, Revisions, and date. Learn more on the condition setup in this article.

Note: If the document is hidden for a certain step, you will not be able to assign fields in the Web Forms or PDF editor to this step. By hiding a document from a recipient, all the assigned fields become unassigned.

Step execution conditions setup in altaFlow with if-this-then-that rules

Advanced settings

The section allows you to perform the following actions:

  • Add tags to sent documents

  • Send emails when a recipient completes the documents

    Toggle on to configure the notification:

    1. Send email to — select who receives the notification: Admin, anyone who sent the document, anyone who completed it, or a specific email address;

    2. Customize message — edit the default email subject and body, or click Edit full message for advanced formatting options;

    3. Preview email — see how the email will look before saving.

  • Set up redirect - recipients will be redirected to the specified URL when they complete the documents

  • Set up reminder for the recipient to complete the documents. The follow-up is sent to the same email or phone number used for the initial invite, regardless of whether it was an email or a text message.

  • Access expiration . Revoke access to documents for a recipient with a delay, on a schedule, or on an exact date and time

  • Signing process. Configure the permissions for the recipients during the signing session:

— Forbid recipient to decline Revision: the recipients will not be able to decline a document filling out;

— Forbid recipient to discard changes: the Discard option will be unavailable for recipients in the Other Actions menu;

— Forbid recipient to save as draft: the Save as draft option will be unavailable for recipients in the Other Actions menu.

  • Allow the step to run more than once.

Advanced settings in altaFlow step with tags, notifications, redirect, reminders, and signing permissions

Jump to Step

Jump allows you to execute steps in a non-linear way and create loops under certain conditions.

Note: Make sure that the Revoke access is enabled for the steps in question. This will allow for jumping between steps multiple times.

Click the Jump to step button in the menu and select where to jump.

Jump to step button in altaFlow workflow step menu

Jump to step configuration dialog in altaFlow workflow

Add recipients by entering their email addresses or phone number.

Adding recipients for Jump to step in altaFlow with email or phone

Set up conditions for when the documents will go to the needed Step.

Conditions setup for Jump to step routing in altaFlow

In Advanced settings, indicate how often the jump option should occur.

Advanced settings for Jump to step with jump frequency

As a result, the documents will shuttle between the indicated steps. When the assigned recipients finish negotiating, the documents will be sent to the next step.

You can set redirects between multiple steps regardless of their location in the workflow. The redirected steps are marked with an additional diagram element. The step to which it is redirected will have the note containing the conditions, the trash bin icon, and the gear button to configure the redirect.

Redirected steps in altaFlow workflow marked with conditions, trash bin, and gear configuration icons

Install Bots

Install automation Bots to eliminate routine actions and streamline data transfers between the platform and different data sources. To learn how to set up bots, check this section in the Support portal.

Workflow management

You can manage your workflow at any moment during its creation or after sending. To learn more about workflow management, check this article.

Send documents

Find the instructions on the documents distribution in this article.

Did this answer your question?