A theme lets you apply your brand's visual identity to the two touchpoints recipients see during a signing session: the notification email they receive when a document is sent to them, and the Thank you page they land on after completing it.
Give recipients a more trusted experience
Branding helps recipients recognize your company at each step of the signing process.
Brand consistency. Recipients see your logo and colors across emails and signing pages.
Trust and professionalism. Branded emails and signing pages help recipients understand who the request is from and feel confident moving forward.
Want to use this feature? It’s available with Enterprise and Automate plans. Contact your account manager or Support to learn about upgrade options.
Setting up your theme
Go to Manage workspace and account > My workspace > Branding > Theme.
2. Select the theme you want to edit.
3. You can apply the theme to emails, the thank you page, or both.
4. In the Logo section, upload or update the logo recipients will see.
5. In the Styling section, set the Primary color for the background color for the button and a background color for the hero image. You can also set the Text color for button labels. Click the color swatch to open the color picker, or enter a hex code.
6. Use the preview tabs to check how your theme looks in emails and on the thank you page before saving your changes.
7. Click Save changes in the top right. The theme is applied immediately to all new documents.
Tips
To customize the text inside emails, click Edit email content in the top right of the preview panel
To customize the text on the thank you page, click Edit page content in the top right of the preview panel
Changes appear in the preview before you save, so you can try different options without affecting anything. When you’re ready, click Save changes.
Use Cases
Client contract signing: Sales teams can send NDAs and service agreements with a branded experience from start to finish. When Themes are applied, every email and signing page shows the company logo and brand colors, so the process feels like part of the sales experience, not a separate third-party tool.
HR onboarding: New hires often receive offer letters, policy confirmations, and tax forms by email. Branded emails and signing pages help reinforce the company’s identity from day one and make the process feel legitimate and familiar.
Customer-facing agreements: For SaaS or fintech teams, branded emails and signing pages can make subscription agreements, terms updates, and other customer-facing documents feel more recognizable and trustworthy. This can help reduce drop-off and prevent support questions like “Is this email real?”