The Thank you page is the final screen recipients land on after completing the documents you sent them. It's the last impression of your signing experience — and you can shape it in two ways:
Customize how the page looks and what it says — hero image, colors, title, body text, and button — at the workspace level, with per-recipient text overrides. Available on Automate and Enterprise plans.
Choose what recipients can do from the page — create their own altaFlow account or move straight to their next documents. Available on all plans.
Set the default Thank you page layout
Layout customization is available on Automate and Enterprise plans.
Design the Thank you page so it looks like your brand — pick a hero image, choose colors, write your own title and body, and set the button. Whatever you set here becomes the default look for every workflow in your workspace.
Click your profile avatar in the lower-left corner and select My workspace.
Go to Branding → Thank you page.
The layout editor opens: customization options on the left, a live preview on the right.
What you can change
Hero image — pick a banner image and the background color behind it. Use the default altaFlow one or upload your own.
Title — the big heading at the top (default: "Thank you").
Body text — a short message below the title (default: "You can now download a copy of the completed documents.").
Button — pick what the main button does (for example, Download documents) and what it says (for example, Download).
Each of those blocks has an on/off switch — turn off anything you don't want on the page. There's also a Desktop / Mobile toggle in the preview so you can check how it looks on both before you save.
When you're done, click Save changes in the top-right corner. The new look takes effect for the next signing session.
ℹ️ Setting up your whole brand at once? A theme applies your logo and colors to both email templates and the Thank you page from one place.
Customize text for each recipient in a workflow
Sometimes one recipient needs a different message — special instructions in an internal-approval step, or a tailored sign-off for a customer-facing step. You can override the Thank you page text for that recipient only, without touching the workspace default.
How to do it:
Open your workflow and select the Recipient step you want to customize.
In the recipient panel on the right, expand the Customization section.
Click Preview and edit next to the Thank you page.
Only the title and body text are editable here — the hero image, colors, and button stay the same as the workspace default. Your changes apply only to this recipient in this step; other recipients and workflows aren't affected.
Want to undo the change? Reopen the editor and reset the field — that recipient will go back to the workspace default text.
Thank you page options: account creation and next documents
These options are available on all plans.
Two settings control what recipients can do from the Thank you page: Recipient registration and Fill out multiple documents at once. Both live in your Workspace settings and apply across all your workflows. Both are turned off by default.
Click your profile avatar in the lower-left corner.
Select My workspace.
Open the Workspace settings tab.
Scroll to Recipient settings.
Let recipients create an altaFlow account
When Recipient registration is on, the Thank you page shows a Create account button, so recipients can create their own altaFlow account in a couple of clicks. Once they sign up, they get their own workspace, and the document they just completed appears in their Inbox.
This is useful when you want recipients to access their completed documents later or start building their own workflows.
If the recipient already has an altaFlow account but isn't signed in, the button prompts them to log in instead.
If the setting is off, recipients simply download their completed copy and close the tab.
What recipients will see when the Recipient registration option is ON.
Recipient registration option is OFF.
Let recipients continue to their next documents
Some recipients receive several document packages in a row. When Fill out multiple documents at once is on, the Thank you page shows a Next documents button and a card with the next package, so recipients keep going without returning to their email.
If the recipient has no more documents in the queue, the button doesn't appear.
If the setting is off, recipients open each next package from their email.
Common use cases
A few examples of how teams combine these settings in practice:
HR onboarding with multiple forms
A new-hire workflow that includes an offer letter, W-4, direct-deposit form, and an employee handbook acknowledgment. Turn on Fill out multiple documents at once so the new hire moves through all four packages without going back to email between each one. Customize the title to "Welcome to [Company]!" with body text that explains what happens after they finish.
Client legal agreements
A law firm sending engagement letters. Customize the Hero image and Background color to match the firm's branding, set the Title to "Engagement confirmed", and use per-recipient text overrides to acknowledge the specific matter for each client.
Customer signup via document completion
A sales workflow where prospects sign an order form or NDA. Turn on Recipient registration so customers who finish the form are prompted to create an altaFlow account — giving them a workspace to manage their future agreements and invoices, and turning the document completion into the start of a longer relationship.
Internal approval chains
An internal expense or PTO approval workflow where recipients are colleagues. Strip the page back — disable the Hero image and Button blocks, leaving just a clean "Thanks — your approval has been recorded" message. No external-facing branding is needed.